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Terms of Service

Here is our legal "mumbo jumbo."
We don't mean to scare you, honest...we just have to post it because of a few rare occurrences.


Gator Tots is an Ohio based Limited Liability Company.

Warranties
BEFORE USING THIS WEB SITE, PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY; IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS, PLEASE DO NOT USE THIS WEB SITE. YOUR USE OF THIS WEB SITE CONFIRMS YOUR UNCONDITIONAL ACCEPTANCE OF THE SUBSEQUENT TERMS AND CONDITIONS.
Please note that your use of www.GatorTots.com is at your own risk. The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this web site is provided by the advertiser or manufacturer only, and not by Gator Tots. Gator Tots is not liable for any product defects, failures, or claims of product deterioration from normal wear. Gator Tots is also not liable for any injuries or damage caused by products (including boxes, invoices, and packing materials) involved in purchases from our web site. If you incur a problem from products purchased, you agree to contact the manufacturers for resolution. Please use caution when opening and handling boxes, tape, invoice papers, bubble wrap, foam padding, and paper packing. Adult supervision of children is advised in regard to the handling of these items.
The references and descriptions of products or services within the web site materials are provided "as is" without any warranty of any kind, either express or implied. Gator Tots is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon. The descriptions of, and references to, products, services and companies on this web site are the sole responsibility of the companies providing the information ("advertisers"), and not Gator Tots.
The inclusion of material on this server does not imply any endorsement by Gator Tots, which makes no warranty of any kind with respect to the subject matter of the server materials advertised. A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although Gator Tots tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.
Gator Tots does not assume responsibility for any damages to your computer, business, documents/data, or other property caused by accessing, downloading from, or the inability to access www.GatorTots.com. Gator Tots will not, under any circumstances, be liable to you or anyone else for such damages. If a problem does occur while using this web site, you agree to cease using the site in order to address the problem.
You, the customer, by placing an order, agree to use the purchased products in a lawful manner and obey all applicable local, state, federal, and international laws regarding the possession, use, and sale of items purchased. By placing an order, you also agree that you are authorized to make purchases on the credit card, bank account, or other monetary exchange utilized in the purchase from www.GatorTots.com.
The terms and conditions listed here are subject to change at any time. It is your responsibility to review these terms and conditions each time you visit www.GatorTots.com.

Legal Notice

All notices from Gator Tots, LLC to You may be posted on our web site and will be deemed delivered within thirty (30) days after posting. Notices from You to Gator Tots, LLC shall be made either by e-mai or first class mail.  Delivery shall be deemed to have been made by You to Gator Tots, LLC five (5) days after the date sent.

Product Safety

Product safety information such as BPA, PVC, lead, and phthalates content is provided on certain products as a courtesy to our customers and is communicated in the product descriptions as it is told to Gator Tots from the manufacturers. Gator Tots will update any product safety information as it is provided to us. Please contact the manufacturers directly for the most up-to-date and accurate safety information. Gator Tots is not liable for incorrect safety information provided to us by manufacturers and that we communicate on our website.
 
Copyright

All content appearing on this Web site is the property of Gator Tots, LLC, Copyright © 2007 and beyond. All rights are reserved.

Trademarks

All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Gator Tots. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Gator Tots or any third party, except as expressly granted herein.
 


Use of Site

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Gator Tots and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Gator Tots believes that customer conduct violates applicable law or is harmful to the interests of Gator Tots and its subsidiaries.

Privacy Policy

Personal information that you may submit to Gator Tots through this Web site is governed by the Gator Tots Privacy Policy. We will not sell or share your personal information to third parties other than that which is submitted to our payment processors for the purpose of completing the transaction only. 

We do not store or have access to your credit card number - this is securely processed with our payment processor or through Paypal. 

UPS or other carrier may request customer's phone number for address verification purposes.  Prices are not listed on packing slips, but your name, address, and email address will be displayed on your receipt.  Occasionally, we like to publish customer comments on our site; please note on your comments if you do not wish us to publicize them.

 
Shipping & Delivery

Gator Tots ships merchandise to the continental U.S., Alaska, Hawaii, and Puerto Rico. International customers, please contact us for a shipping quote and to see if we ship to your particular country. Alaska, Hawaii, and Puerto Rico customers may incur an additional shipping charge.

Free shipping applies only within the continental US, not AK, HI, PR, or APO/FPO destinations.

Shipments from www.GatorTots.com are via USPS or UPS. Orders are USUALLY shipped within 2 business days of payment; orders shipped "free" may take longer. Upon shipment, your order will usually arrive within 10 business days.


This web site is liable for product damage and/or loss only until delivery of product to the shipping carrier. Once in possession of the shipping carrier, risk of loss and/or damage pass to you, the customer. Consider purchasing shipping insurance to protect your items. You are responsible for filing any claims with the shipping carrier.


Sales Tax
Gator Tots charges sales tax for merchandise shipped to addresses in the state of Ohio.

Return Policy
Our customers’ satisfaction is very important to us– without you, we wouldn’t be in business! Gator Tots will gladly refund your purchase price (less original shipping and gift wrap charges) and accept returns received within 30 days of original purchase date as long as the following conditions are met:

  • All returns must be in saleable condition - meaning undamaged, unused, and in unopened packaging/box with all included tags, bags, inserts, owners manuals, warranty registration cards, and accessories.  Items that smell of smoke may not be returned.
  • Return shipping is to be paid by you, the customer, and is nonrefundable.  Original shipping charges are also not refundable.
  • Items returned should be packed in an appropriate box with any necessary cushioning. We are not responsible for damage/loss of items due to improper packaging; such shipments will be refused or returned with a shipping/handling charge to your account.
  • We highly recommend that you obtain a tracking number as well as insurance to insure the return of your package(s) back to our facility safely; we are not responsible for items lost or damaged during shipping.
  • Complete the return form on your receipt and include a copy of your receipt with your return.
  • Sale and clearance items may not be returnable.
  • Personalized items may not be returned.
  • Returns not meeting the above criteria will be returned to sender with a shipping/handling charge to your account.

Crediting Your Refund
A refund will be issued (if above conditions are met or we grant you a return for other reasons) to the original card holder upon receipt of the returned merchandise and credited according to the original payment method. If returning an item that gained a quantity discount when originally purchased, the refund amount will be adjusted so the accompanying item not returned is then charged at a non-discount price. Unfortunately, shipping costs cannot be refunded, unless otherwise stated by us. Please allow up to 48 hours, excluding weekends and holidays, after receipt of your return for us to credit your account.

Defective/Damaged Goods
All defective products must be reported to Gator Tots within 2 days of "delivery date". After this time, you must contact the manufacturer if any warranty applies. We will work with you to replace or refund your purchase if we are notified within the stated time period.

If items are damaged during original shipment to you, you should retain all packaging and materials for placing the claim with the shipping carrier. Contact us immediately so that we can help with the claim process.

UPS shipments are automatically insured by the carrier. Customers selecting a USPS shipping method such as first class, priority mail, or parcel post must purchase shipping insurance during checkout for their packages to be covered in case of damage or loss by the shipping carrier.


Missing or Incorrect Items
We have strict quality control procedures to insure you receive your order accurately. If you are missing an item or received an incorrect item, we require you to contact us within 2 days from "delivery date". We document and keep on file all orders with shipping weight and packing list to verify correct shipment of items ordered. If we determine there was an error on our part, we will make the necessary adjustments to correct your order.

Shipping Address Error
If you place an order, and it is determined that the address you have provided has been changed/corrected directly by the shipping carrier in order to deliver your package, we may receive up to a $10 charge which we will have to assess to your account.  If such a package is returned to Gator Tots instead of delivered, you may receive a refund (less original shipping charges) or pay to have the package delivered to the correct address.

Delivery Refused by Customer or Cancelled after Shipment from Gator Tots
Such orders are subject to a restocking fee of 15%. Additional charges for return shipping will occur, and original shipping costs are not refunded.

Promotional Items
Promotional items that are included as a free gift or free item cannot be exchanged, returned, or used as credit towards your purchase. Gator Tots reserves the right to substitute the said item with another item of equal or lesser value in the case that the item is no longer available.
 
MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and Gator Tots with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Gator Tots with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by Gator Tots. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.