Shipping Rates & Information

International Orders: Gator Tots currently ships within the United States and its territories.  Due to extremely slow and inconsistent shipping to Canada, we have recently discontinued Canadian shipping. 

Shipping to a PO Box? Choose USPS Priority Mail or First Class Mail as your shipping method during checkout (not UPS).

Sales tax will be added on all orders shipping to Ohio...sorry about that - we don't like it either!

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Shipping Insurance

Though we rarely have problems with shipping damage/loss, you can add shipping insurance to your order to further protect your items. The cost is $1.50 for all domestic United States Postal Service shipments, no matter how small or large your order is (orders shipped via UPS are automatically insured at no extra cost to you). Unfortunately, we cannot be held responsible for lost or damaged packages once they are shipped with the carrier. If a package is lost by the carrier, and there is no insurance, the customer may repurchase those items from Gator Tots at a considerable discount, but we cannot replace them for free.

Any shipping damages are to be reported to Gator Tots within 2 days of delivery, and we will help you submit damaged goods reports to the shipping carrier. You may also contact the shipping carrier directly. Please save all box and packaging materials for the carrier to inspect.

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Shipping Address Error

If you place an order, and it is determined that the address you have provided has been changed/corrected directly by the shipping carrier in order to deliver your package, we receive a $10 charge which we will have to assess to your account.

Delivery Refused by Customer or Cancelled after Shipment from Gator Tots

Such orders are subject to a restocking fee of 15%, and shipping costs are not refunded.

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International Shipping Policy

International customers are responsible for any duties or customs fees applied by the destination country. We are required by law to list the shipment contents and price you paid for our products for customs. When your package arrives in your country, you may be contacted to arrange payment of any local duties, taxes, and other customs charges. Please understand that we have no control over this process. For some international shipments, the carrier charges additional "disbursement" or "advancement" fees which will be passed on to the customer. Again, these regulations are not set by us, and we have no option but to abide by the rules.

Payment Information

Gator Tots accepts Visa, Mastercard, Discover, as well as all major credit cards and bank transfers through Paypal, a highly trusted and well-known payment processing company. No Paypal account is necessary. Whichever method you prefer, your sensitive financial information will be protected; rest assured that we will only use your information to process your credit card payment. We also accept e-checks through Paypal, though your items will not be shipped until your payment has cleared.